# Privacy Policy Last Updated: June 2026 Gatekeeper ("Gatekeeper", "we", "our", or "us") provides call screening, call management, voicemail handling, and communication notification services. This Privacy Policy explains what information we collect, how we use it, and how we protect it. ## Information We Collect We may collect the following information: ### Account Information * Name * Email address * Phone number * Account credentials ### Call Information * Incoming and outgoing call records * Caller phone numbers * Call screening responses * Call routing information ### Voicemail and Communication Data * Voicemail recordings * Voicemail transcripts * SMS notification records * Call summaries ### Contact Information * Whitelist contacts * Blacklist contacts * Trusted contacts ## How We Use Information We use collected information to: * Provide call screening services * Route and manage incoming calls * Deliver voicemail services * Generate call summaries and transcripts * Send SMS notifications and alerts * Improve platform reliability * Provide customer support ## SMS Notifications When you enable SMS notifications in your account settings, you consent to receive transactional SMS notifications related to your Gatekeeper account and Gatekeeper-managed phone numbers. We use your phone number solely to deliver operational and service-related notifications. Gatekeeper does not send marketing, promotional, advertising, fundraising, or solicitation messages via SMS. SMS notifications may include: * Incoming call alerts * Missed call notifications * Voicemail alerts * Call transfer notifications * Gatekeeper account security notifications Message frequency varies depending on call activity. Message and data rates may apply. You may opt out of SMS notifications at any time by: * Replying STOP to any Gatekeeper SMS message * Disabling SMS Notifications within your Gatekeeper account settings For assistance, reply HELP to any Gatekeeper SMS message. To re-enable SMS notifications after opting out, reply START or re-enable SMS Notifications within your account settings. Gatekeeper uses Twilio as its SMS delivery provider. Your phone number is shared with Twilio solely for the purpose of delivering SMS notifications. We do not sell, rent, or share your phone number with third parties for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services. Your phone number is retained only while your Gatekeeper account remains active. Upon account deletion, your phone number and associated SMS notification preferences are removed from our systems within 30 days unless a longer retention period is required by law. For SMS support, contact [support@appgatekeeper.net](mailto:support@appgatekeeper.net). ## Information Sharing Gatekeeper does not sell user information. Information may be shared with service providers necessary to operate the platform, including: * Twilio (SMS and telecommunications delivery) * Cloud hosting providers * Payment processors * Analytics providers These providers are permitted to use information only as necessary to provide services to Gatekeeper. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. ## Data Security We implement reasonable administrative, technical, and organizational safeguards designed to protect user information from unauthorized access, disclosure, alteration, or destruction. However, no internet-based service can guarantee complete security. ## Data Retention Information is retained only as long as necessary to: * Provide Gatekeeper services * Comply with legal obligations * Resolve disputes * Enforce agreements * Maintain security and fraud prevention measures ## Changes to This Policy We may update this Privacy Policy from time to time. Any updates will be posted on this page. Continued use of Gatekeeper after changes are posted constitutes acceptance of the revised Privacy Policy. ## Contact If you have questions regarding this Privacy Policy or SMS notifications, contact: [support@appgatekeeper.net](mailto:support@appgatekeeper.net) Gatekeeper is a product of Nova Labs Digital LLC.